Privacy Policy

1. Introduction

This Privacy Policy explains how Chemins de Terre collects, uses, stores, and protects the personal data of users of its website, its customers, and participants in its workshops and courses.

Chemins de Terre is committed to complying with applicable data protection legislation, in particular the General Data Protection Regulation (GDPR – EU 2016/679) and Belgian law.

2. Data controller

Chemins de Terre – SRL
Rue de Louveigné 90, 4052 Chaudfontaine – Belgium
Email: anne@chemins-de-terre.be
Company number: [to be completed]

Chemins de Terre is responsible for the processing of collected data.

3. Personal data collected

The data that may be collected includes:

Via the contact form

first name
last name
email address
phone number
message content

When registering for workshops or courses

first name
last name
email address
phone number
information necessary for organizing activities

For the newsletter

email address

Via website browsing

anonymized traffic data via statistical cookies (Google Analytics)

Chemins de Terre does not collect any sensitive data (health data, official identity information, banking data, etc.).

4. Purpose of data processing

Data is used solely to:

respond to contact form requests
manage workshop and course registrations
communicate practical information to participants
send newsletters and commercial information to voluntarily subscribed persons
analyze website traffic to improve content

No data is used for profiling or resale.

5. Legal basis for processing

Data processing is based on:

consent (newsletter, cookies)
performance of a contract (workshop/course registrations)
legitimate interest (administrative management and organization of activities)

6. Consent collection

Newsletter subscription is voluntary.

Users may unsubscribe at any time by sending an email to Chemins de Terre.

Cookies

A cookie banner allows users to accept or refuse statistical cookies before they are placed.

7. Cookies and Google Analytics

The website uses Google Analytics to measure traffic and improve user experience.

These cookies:

collect anonymous statistics
do not personally identify visitors
can be refused via the cookie banner

IP addresses are anonymized.

Users may also configure their browser to block cookies.

8. Data storage and security

Data is stored securely:

in professional email systems
via the Chemins de Terre WordPress website
via the Flamingo plugin (local storage on the website server)
in some cases, on paper (administrative notebook)

Data is not transferred to external service providers or commercial platforms.

Access is strictly limited to Chemins de Terre.

Reasonable technical and organizational measures are implemented to prevent loss, unauthorized access, or disclosure.

9. Data retention period

Data is retained only as long as necessary:

contact requests: time required to process the request
workshop/course participants: duration of participation and administrative follow-up
newsletter: until unsubscription
anonymized statistical data: according to Google Analytics retention settings

After this period, data is deleted or anonymized.

10. Data sharing

Chemins de Terre does not sell, rent, or transfer personal data to third parties for commercial purposes.

Data may only be disclosed if required by law.

11. User rights

In accordance with GDPR, individuals have the following rights:

right of access
right to rectification
right to erasure
right to restriction
right to object
right to data portability

Requests may be sent to:
anne@chemins-de-terre.be

A response will be provided within a reasonable timeframe.

In case of dispute, a complaint may be filed with the Belgian Data Protection Authority.

12. Changes

Chemins de Terre reserves the right to modify this policy at any time to remain compliant with applicable legislation.

The applicable version is the one published on the website.